All new clients must book a consultation before receiving tutoring services.

Consultations are 30 minutes long and give us the opportunity to assess your student’s current level. Afterward, we’ll recommend the tutoring option that best fits their needs.

Great for touch-points on a needed basis—ideal for quick refreshers and test prep.

One-time payment—buy when you’re ready, no recurring fees.

1, 2, or 4 sessions which can be used in a 45-day period.

• Tutors, days, and times are subject to availability; first-come, first-served

• Sessions expire after 45 days

Great for consistent, weekly tutoring—ideal for those looking to catch up or stay ahead.

Recurring, monthly payment paid on the same day each month.

Sessions 1x or 2x a week on the same day and time.

• Clients have first pick on set times and days.

• Sessions missed due to illnesses, holidays, or school breaks can be rescheduled within the pay period.

• Sessions must be used before next pay period; no rollovers

Cancel anytime with no fees.

To ensure consistency in tutoring services, substitute tutors may occasionally be assigned when a student’s regular tutor is unavailable due to illness, vacation, or other scheduling conflicts.

Families who choose to wait for their regular tutor’s return are still responsible for completing all sessions within the current pay period. Unused sessions cannot be rolled over, credited, or transferred to a future pay period.

Subscriptions can be cancelled at any time (no cancellation fees).

Once a session is booked, cancellations must be made at least 3 hours prior to the scheduled session time to avoid forfeiture of the session. Please note that refunds are not provided for tutoring subscriptions or packages, and unused sessions cannot be rolled over or credited toward future pay periods. Thank you for your understanding and continued commitment to learning.

Need to cancel your subscription?

To cancel, please open your most recent subscription payment confirmation email and select “Cancel/Change Subscription.”

For additional assistance, cancellations may also be submitted via text message, email, or in person at your tutoring location.